Last updated: 4 February 2026
Tripp Andrews (referred to as “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with the Privacy Act 2020 and other applicable New Zealand laws.
By using our website, submitting information to us, or engaging our services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or services.
We may collect personal information about you in the following ways.
This may include your name, contact details (such as email address, phone number, and physical address), and any other information you submit through our website (including enquiry and consultation forms) or provide to us directly so we can respond to you and deliver our services.
Because we provide surveying, planning, civil engineering, and land development services, we may collect information relevant to your project, property, or land development requirements.
When you visit our website, we may automatically collect information such as IP address, browser type, pages visited, and time spent on pages, using cookies or similar technologies. You can adjust your browser settings to refuse cookies, but this may affect your experience on our website.
Where necessary to carry out our services, we may collect personal information from third party sources such as publicly available information, local authorities, and property related databases.
We use personal information only for purposes that are connected with our business and services, including:
Responding to enquiries and providing services: to assess your needs, prepare proposals or quotes, deliver surveying, planning, civil engineering, subdivision, and related land development services, and communicate with you about project progress and deliverables.
Administration: to manage client relationships, process payments, issue invoices, and maintain business records.
Marketing and communications: to send updates or information about our services where you have consented or where permitted by law.
Compliance and legal obligations: to comply with legal obligations, resolve disputes, enforce agreements, and respond to lawful requests.
We do not sell your personal information.
We may disclose personal information in the following circumstances.
We may share personal information with trusted third parties who help us operate our business and deliver services, such as IT providers, cloud service providers, professional advisers, payment processors, and subcontractors. These parties are required to use the information only for the services they provide to us and to protect it appropriately.
We may disclose personal information if required by law, regulation, or legal process, or if necessary to protect our rights and safety.
If we are involved in a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction. We will take reasonable steps to ensure the recipient handles the information in accordance with this Privacy Policy.
We retain personal information only as long as necessary for the purposes set out in this Privacy Policy, unless a longer period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete, destroy, or anonymise it.
We take reasonable technical and organisational measures to protect personal information against loss, misuse, and unauthorised access, disclosure, alteration, or destruction. However, no method of storage or transmission is completely secure, and we cannot guarantee absolute security.
You have the right to request access to personal information we hold about you and to request correction if you believe it is inaccurate, out of date, incomplete, or misleading.
To make a request, contact us using the details in section 10. We may need to verify your identity before processing your request. Where permitted by law, we may charge a reasonable fee to cover the cost of providing access.
We may use cloud or service providers that store or process information outside New Zealand. Where this occurs, we take reasonable steps to ensure your information is protected in a way that is consistent with New Zealand privacy law.
Our website may include links to third party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third party sites you visit.
We may update this Privacy Policy from time to time. Any changes take effect when the updated policy is posted on our website. Your continued use of our website or services after an update indicates your acceptance of the revised policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact:
Tripp Andrews
Address: Unit G, 195 Main Highway, Ellerslie, Auckland, New Zealand
Phone: +64 9 589 1962
Email: info@trippandrews.co.nz
